Who is a moderator?

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Treebore
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Who is a moderator?

Post by Treebore »

Titania Lefay is trying to re activate her account, and it is not accepting her user name, or e-mail, even though in other steps, it acknowledges both are in existence.
Since its 20,000 I suggest "Captain Nemo" as his title. Beyond the obvious connection, he is one who sails on his own terms and ignores those he doesn't agree with...confident in his journey and goals.
Sounds obvious to me! -Gm Michael

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Acacius
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Re: Who is a moderator?

Post by Acacius »

I had the same issue.

REHowardfanatic
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Re: Who is a moderator?

Post by REHowardfanatic »

I had that issue for years. I finally had to email the fella at their facebook account.
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Relaxo
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Re: Who is a moderator?

Post by Relaxo »

safe bet with Gencon this week the customer support might be slower than usual.
or not.
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alcyone
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Re: Who is a moderator?

Post by alcyone »

You probably know this and just meant "Who's a moderator and is here and listening" but if you go to Board Index, go to the bottom, and there is a link for Administrators and one for Global Moderators. If you click their usernames you can find their last login date, send them messages, etc.
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finarvyn
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Re: Who is a moderator?

Post by finarvyn »

I'm a moderator, but this issue appears to be above my pay grade. :-(

I can find her profile but can't get inside to look at the specifics like I can on some other boards. Everything I can see looks good. I presume that we need an "admin" and not just a "moderator" to fix this.
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Arduin
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Re: Who is a moderator?

Post by Arduin »

finarvyn wrote: I presume that we need an "admin" and not just a "moderator" to fix this.
Yes, based on the nature of the complain it looks to be a DB issue. And that will take a DB Admin to fix.
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tylermo
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Re: Who is a moderator?

Post by tylermo »

You could ask Breakdaddy, perhaps. Otherwise, Tim is on the road to GenCon as of yesterday. Stephen and Todd are traveling today. My bet is middle of next week, short of a miracle from BD.

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Fiffergrund
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Re: Who is a moderator?

Post by Fiffergrund »

I'll take a look, but not sure I can do anything other than reset her password.
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Fiffergrund
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Re: Who is a moderator?

Post by Fiffergrund »

I forced reactivation on her account. If her email address is the same, she should be able to restart it. If not, have her email me directly, please: cmcanfield@gmail.com
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