URGHH!!!! My Freakin order!!!!

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Volomyre
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Location: Southern Ca.

URGHH!!!! My Freakin order!!!!

Post by Volomyre »

Its almost been a full month since I placed my order!
Waiting on several books!
PHB
M&ToA
Black Libram
Classic Monsters
Landscape Screens

Why aren't they here yet?
Why do the Troll Lords torture me?
Its because I didn't order Umbrage Saga isn't it?
I swear I will order it next time or the next after that. For reals!

Does anyone know if M&ToA actually came back from the printer?
I am getting kinda antsy.

Volo, the impatient one.

MattyHelms
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Re: URGHH!!!! My Freakin order!!!!

Post by MattyHelms »

They told me late last week that my MTA should go out this week.

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finarvyn
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Re: URGHH!!!! My Freakin order!!!!

Post by finarvyn »

Yeah, it's possible that they are waiting to send the whole order at one time.
Marv / Finarvyn
Lord Marshall, Earl of Stone Creek, C&C Society
Just discovered Amazing Adventures and loving it!
MA1E WardenMaster - Killing Characters since 1976, MA4E Playtester in 2006.
C&C Playtester in 2003, OD&D player since 1975

Lord Dynel
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Re: URGHH!!!! My Freakin order!!!!

Post by Lord Dynel »

Call Steve. I honestly think that's the best way to get a hold of him on matters such as these.
LD's C&C creations - CL Checker, a witch class, the half-ogre, skills, and 0-level rules
Troll Lord wrote:Lord D: you understand where I"m coming from.

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Sir Ironside
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Re: URGHH!!!! My Freakin order!!!!

Post by Sir Ironside »

finarvyn wrote:
MattyHelms wrote:They told me late last week that my MTA should go out this week.Yeah, it's possible that they are waiting to send the whole order at one time.
At least they should e-mail either stating they are waiting for the new book to come back from the printer. At the most, see if it is OK to send them as a whole lot.
"Paranoia is just another word for ignorance." - Hunter S. Thompson

Volomyre
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Location: Southern Ca.

Re: URGHH!!!! My Freakin order!!!!

Post by Volomyre »

Yeah, I kinda think they should e-mail me with a delay notice, for whatever reason.
I just want to read the books ya know?
I did e-mail them using the "order process system".
The one that told me my order was updatded. Gave me an option to reply, I saved the e-mail.
Haven't heard back from them.
I have to be honest though, if every order is held up, for whatever reason, I won't be ordering from them again.
My credit card was charged with no delay.
Thanks for reading,
Volo.

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Sir Ironside
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Re: URGHH!!!! My Freakin order!!!!

Post by Sir Ironside »

Volomyre wrote:I did e-mail them using the "order process system".
E-mail to: orders @ trolllord dot com

If there is one thing TLG has exceptional customer service. You really can't wait for a post/resolution on here. The Troll Lords are a busy bunch but they answer their order e-mails fairly swiftly.

Just supply your name and your order number.
"Paranoia is just another word for ignorance." - Hunter S. Thompson

Volomyre
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Location: Southern Ca.

Re: URGHH!!!! My Freakin order!!!!

Post by Volomyre »

Orders@Trolllord.com is the e-mail I used. Thanks Sir Ironside.

I tried another e-mail from the store "contact us" section.

I'll bet the hold up is M&ToA and hopefully Mattyhelms is correct that it should start shipping out sometime this week.
However is I don't hear or see anything by the end of this week then I will take Lord Dynels advice and try to call the Trollphone.

Thanks once again for reading my whining folks.
Volo.

Volomyre
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Location: Southern Ca.

Re: URGHH!!!! My Freakin order!!!!

Post by Volomyre »

I am happy to say my order finally got here!
Man what a nice looking group of books!
Now I can finally read all the updated material you folks keep raving about.
I have a 3 day weekend coming up and I know I will be doing alot of reading.
Thanks for reading,
Volo

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finarvyn
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Re: URGHH!!!! My Freakin order!!!!

Post by finarvyn »

Glad to hear this finally had a good resolution. As others have noted, the Troll Lords are often busy but are really good at customer relations.
Marv / Finarvyn
Lord Marshall, Earl of Stone Creek, C&C Society
Just discovered Amazing Adventures and loving it!
MA1E WardenMaster - Killing Characters since 1976, MA4E Playtester in 2006.
C&C Playtester in 2003, OD&D player since 1975

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